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Certification of Persons Β· ISO/IEC 17024:2012

ISO/IEC 17024:2012 Documentation Toolkit

The real ISO/IEC 17024:2012 documentation set we deliver: a complete management system for a body that certifies persons, in 61 editable documents. It carries a clause-by-clause Quality Manual in ten chapters and six annexures, 4 policies, 12 procedures, 26 forms and 2 work instructions, covering impartiality, the certification scheme, the certification process, and certificate issue, suspension and withdrawal, plus a built-in ISO 17024 audit questionnaire, all in Word, so you can build an accreditation-ready certification body without hiring a consultant.

61
Documents
in the kit
10
Manual chapters
clause-by-clause
12
Procedures
26
Forms and
records
$199
βœ“ Within 24h secure deliveryβœ“ Editable Word and Excelβœ“ Lifetime free updates
ISO/IEC 17024:2012MANUAL
Certification of Persons System Manual
Clause-by-clause structure
12Clause-mapped
procedures
26Ready-to-use
forms
Written to satisfy the requirements assessed by accreditation bodiesUKASANABA2LADAkkSILACIAF
Overview

Everything you need for ISO/IEC 17024:2012, in one download

Preparing the documentation is the slowest and most confusing part of getting certified to ISO/IEC 17024:2012. You have to work out what the standard asks for, decide what to write, and turn it into a manual, procedures and records that an auditor will accept. Done from a blank page it takes months, and paying a consultant to do it can cost thousands.

The ISO/IEC 17024:2012 Documentation Toolkit gives you that whole system, already written and ready to edit. It is built by practitioners around the exact structure of the standard, so nothing an auditor expects is missing. You add your company details, adapt anything specific to your operation, and you have a complete, consistent certification of persons system that is ready for audit. Every single document you receive is listed and explained further down this page, so you know precisely what you are buying before you spend anything.

What makes this set specific

Built for your real production model, not a generic template

Written to ISO/IEC 17024:2012

A complete management system for a body that certifies persons, structured clause by clause to ISO/IEC 17024:2012, from impartiality and confidentiality through the certification scheme to the certification process and the management system.

Impartiality and the required committees

An impartiality policy and impartiality committee, a certification committee, and the impartiality and confidentiality declarations a certification body must evidence, set out in the manual annexures and the policies.

The certification process, end to end

Procedures and forms for application, assessment, the certification decision, and certificate issue, suspension and withdrawal, which are the heart of an ISO 17024 certification scheme.

Examiners and invigilators

Dedicated forms and a work instruction for qualifying, training and evaluating the examiners and invigilators who run your examinations, a specific requirement of certification of persons.

Appeals, complaints and security

Procedures for complaints and appeals and for the security of examinations and certification, with the incident report and log that support them.

A built-in audit readiness questionnaire

An ISO 17024 audit questionnaire is included, so you can self-check the system against the standard before an assessor visits.

How the set is structured

61 controlled documents in 6 tiers

Each tier answers a different question and is approved at a different level, and every requirement is owned in exactly one place.

QM16Quality Manual chapters and annexures
PY4Policies
QP12Procedures
F26Forms and records
WI2Work instructions
AQ1Audit readiness questionnaire
The full contents

Every document in this toolkit, listed and explained

No hidden contents and no vague claims. Here is the complete document set, with a short description of what each file is for and the clause it helps you meet.

ISO/IEC 17024:2012 Toolkit

A complete document set, fully editable in Microsoft Office.

Quality Manual chapters and annexures16
Policies4
Procedures12
Forms and records26
Work instructions2
Audit readiness questionnaire1
Total documents61

Quality Manual (10 chapters and 6 annexures)

The controlling document of the certification body, written to ISO/IEC 17024:2012 clause by clause across ten chapters, from general and structural requirements through the certification schemes and the certification process to the management system, with six annexures including the organization chart, the impartiality and certification committees, the document map and the glossary. This is the document an assessor opens first.

1. Table of contents2. Authorization statement and company profile3. Control and distribution4. General requirements5. Structural requirements6. Resource requirements7. Records and information requirements8. Certification schemes9. Certification process requirements10. Management system requirementsAnnex 1: organization chartAnnex 2: impartiality committeeAnnex 3: certification committeeAnnex 4: document mapAnnex 5: list of proceduresAnnex 6: glossary of terms
PY Policies (4)
  • PY-01 Quality Policy. Top management commitment to competent, impartial certification and continual improvement.
  • PY-02 Confidentiality Policy. How information about applicants and certified persons is kept confidential.
  • PY-03 Impartiality Policy. The body commitment to impartial certification decisions, free from conflicts of interest.
  • PY-04 Impartiality Committee. The terms of reference and operation of the committee that safeguards impartiality.
QP Procedures (12)
  • QP-01 Document Control. How controlled documents are created, approved, issued and changed.
  • QP-02 Control of Records. How records are identified, stored, protected and retained.
  • QP-03 Internal Audit. How internal audits of the management system are planned, conducted and reported.
  • QP-04 Corrective and Preventive Action. How corrective and preventive actions are raised, actioned and verified.
  • QP-05 Management Review. How top management reviews the management system and sets actions.
  • QP-06 HR Function. How personnel are recruited, trained and their competence maintained.
  • QP-07 Complaint and Appeal. How complaints and appeals against certification decisions are received and resolved.
  • QP-08 Contract Review. How applications and contracts for certification are reviewed before acceptance.
  • QP-09 Certification. The certification process: application, assessment and the certification decision.
  • QP-10 Certificate Issue, Suspension and Withdrawal. How certificates are issued and, where needed, suspended or withdrawn.
  • QP-11 Outsourcing. How outsourced activities are controlled and the body retains responsibility.
  • QP-12 Security. How the security of examinations, question banks and certification is maintained.
F Forms and records (26)
  • F-01 Document Matrix. The master matrix of controlled documents.
  • F-02 Change Note. Requests and records a change to a controlled document.
  • F-03 Master List of Records. The master index of all records.
  • F-04 Audit Plan and Schedule. Plans and schedules internal audits.
  • F-05 Nonconformity Report. Records a nonconformity found in the system.
  • F-06 Internal Audit Report. Reports the findings of an internal audit.
  • F-07 Corrective Action Report. Records a corrective action from cause to verification.
  • F-08 Preventive Action Report. Records a preventive action to stop a potential problem.
  • F-09 Management Review Meeting Agenda. The agenda for a management review.
  • F-10 Contract for Employment. The employment contract template for personnel.
  • F-11 Subcontractor Agreement. The agreement that binds a subcontractor.
  • F-12 Confidentiality and Impartiality Declaration. Captures each person confidentiality and impartiality declaration.
  • F-13 CPD Form. Records continuing professional development of personnel.
  • F-14 Examiner and Invigilator Training Plan. Plans the training of examiners and invigilators.
  • F-15 Examiner and Invigilator Evaluation Form. Evaluates the performance of examiners and invigilators.
  • F-16 Examiner and Invigilator Qualification Form. Records the qualification of examiners and invigilators.
  • F-17 Training Need Identification. Identifies the training that personnel need.
  • F-18 Training Calendar. The calendar of planned training.
  • F-19 Training Report. Records training delivered and its outcome.
  • F-20 Incident Report. Records an incident affecting certification or examinations.
  • F-21 Incident Log. The log of all incidents.
  • F-22 Questionnaire. The questionnaire used to gather applicant or client information.
  • F-23 Quotation. The quotation issued to a prospective client.
  • F-24 Contract Review Checklist. The checklist used to review a certification contract.
  • F-25 Customer Satisfaction Survey Form. Collects feedback from clients and certified persons.
  • F-26 Sample Certificate. A model certificate showing the required content for a certified person.
WI Work instructions (2)
  • WI-01 Examiners and Invigilators Qualification. How to qualify examiners and invigilators for the certification scheme.
  • WI-02 Subcontractor Guidelines. How subcontractors are selected and managed.
AQ Audit readiness (1)
  • ISO 17024 Audit Questionnaire. A self-assessment questionnaire against ISO/IEC 17024, to check the system before an assessment.
What you gain

Why teams choose a ready-made kit

βœ“
Save months of work

The writing is done. You edit instead of authoring from a blank page.

βœ“
Avoid consultant fees

Get a professional system for a fraction of the cost of hiring one.

βœ“
Nothing missed

Mapped clause by clause so every requirement is covered.

βœ“
Written in plain English

Easy to read, easy to adapt, no jargon you have to decode.

βœ“
Audit-ready evidence

Forms and registers capture exactly what an auditor asks to see.

βœ“
Yours to keep

A perpetual licence for your whole team, with free updates.

How to use it

From download to audit ready in five steps

Download

The full set arrives by email in minutes, in Word and Excel.

Customise

Swap the highlighted placeholders for your own company details.

Implement

Roll out the procedures and capture evidence on the forms.

Audit and review

Use the internal audit checklist and management review templates.

Get certified

Face the auditor with a complete, consistent system.

Who it is for

Built for the people who have to get it done

  • Companies going for ISO/IEC 17024:2012 certification for the first time.
  • Quality and compliance managers who want a proven framework, not a blank page.
  • Businesses asked for a documented system for a tender, a client, or pre-qualification.
  • Consultants and trainers who need an editable base to adapt for clients.
How it is delivered

Secure, editable, and yours to keep

πŸ“₯

24-hour delivery

Files sent securely within 24 working hours of payment.

✍️

Fully editable

Microsoft Word and Excel, with placeholders to fill in.

♾️

Free updates

If the standard is revised, you get the update free.

πŸ‘₯

Team licence

One organisation, unlimited internal users, perpetual.

Compare the options

Kit, consultant, or from scratch

What mattersFrom scratchHire a consultantisofolder kit
Time to a full document setMonthsWeeksThe same day
Typical costYour timeThousands$199 once
Written by expertsNoYesYes
Mapped to every clauseRiskyUsuallyYes
You keep full controlYesLimitedYes, fully editable
Free updates on revisionNoExtra feeIncluded
Our experience

Documentation is all we do, and we have done it since 2017

isofolder is a team of auditing and consulting professionals with more than 80 years of combined experience. Our kits are written by practitioners and reviewed by working auditors, then refined across many real certification projects. When you buy from us, you are buying a system that has already helped companies pass their audits.

If you ever need a document that is specific to your operation and not already in the kit, our team will prepare it for you.

2017Trading since
2,000+Products delivered
750+Projects completed
100+Standards covered
What buyers say

Trusted by teams getting certified

β˜…β˜…β˜…β˜…β˜…

The documents were well structured and easy to adapt. We cleared our certification audit with no major findings.

Quality ManagerManufacturing, United Kingdom
β˜…β˜…β˜…β˜…β˜…

Saved us weeks of writing. Everything was mapped to the clauses, so we knew nothing was missing.

Operations LeadFood business, UAE
β˜…β˜…β˜…β˜…β˜…

Clear, professional and fully editable. Far better value than the consultant quotes we received.

FounderServices company, United States
See it first

Not sure yet? Look inside before you buy

Preview 10 real pages from the ISO/IEC 17024:2012 toolkit right here, including a full form and part of an actual procedure. Judge the quality and writing style for yourself, with no sign-up.

Questions

ISO/IEC 17024:2012 toolkit, frequently asked

Which edition of ISO/IEC 17024 is this toolkit written to?+
This toolkit is written to ISO/IEC 17024:2012, the edition most certification bodies are currently accredited to. A newer edition, ISO/IEC 17024:2026, has since been published, and accreditation bodies are running a transition; if you need the 2026 update, contact us and we will advise.
Who is ISO/IEC 17024 for?+
ISO/IEC 17024 sets the requirements for bodies that operate certification of persons, such as certifying professionals, operators or technicians against a defined scheme. This toolkit gives such a body a complete management system to seek or maintain accreditation.
Does it cover the certification scheme and process?+
Yes. The manual covers the certification schemes and the certification process requirements, and the procedures and forms carry the application, assessment, decision, and certificate issue, suspension and withdrawal, along with appeals and complaints.
Does it include examiner and invigilator controls?+
Yes. There are forms for examiner and invigilator qualification, training and evaluation, and a work instruction on qualifying them, which certification of persons specifically requires.
What formats do I get?+
Everything is editable Microsoft Word. You replace the highlighted placeholders and the example organisation details with your own before use.
What does the ISO/IEC 17024:2012 toolkit include?+
A clause-by-clause ISO/IEC 17024:2012 manual, 12 procedures, and 26 ready-to-use forms and records, plus sample filled examples. Everything is editable in Microsoft Word and Excel, and the full list is shown on this page.
Will it help me pass a certification audit?+
Yes. The documents are structured to the ISO/IEC 17024:2012 clauses an auditor checks and are written by experienced practitioners. You customise and implement them, and the kit gives you a complete, auditor ready system as your foundation.
What formats do I get, and can I edit them?+
Everything comes in editable Microsoft Word and Excel, with any presentations in PowerPoint. You replace the highlighted placeholders with your own details. No special software is needed.
How long does it take to customise?+
Most organisations tailor the core documents within a few days rather than the weeks or months it takes to write from a blank page. The manual and procedures are already written, so you are editing, not authoring.
How is it delivered?+
After your payment is confirmed, we send your files to you securely within 24 working hours, and usually much sooner. To keep the documents safe, we do not store them on public-facing servers.
Is there a licence limit or a subscription?+
There is no subscription. One purchase gives your organisation a perpetual licence with unlimited internal users, so your whole team can work on the documents.
Do I get updates when the standard changes?+
If ISO/IEC 17024:2012 is revised, you receive the updated documents free of charge, so your system stays current without buying again.
Is it suitable for my industry?+
The kit is written to the ISO/IEC 17024:2012 requirements, which apply across sectors. The documents are editable, so you keep what fits your operation and adapt or set aside anything that does not. It has been used by manufacturers, food businesses, laboratories, healthcare, IT and service companies.
How is this different from free templates online?+
Free templates are usually incomplete, generic, or out of date, and they leave you guessing what an auditor expects. This kit is a complete, current, clause-mapped set written by practitioners, with every document listed and explained so there are no surprises.
Can I check the toolkit before I buy?+
Yes. You can download a free sample document first to check the quality and writing style, so you can decide with confidence.
Complete your system

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ISO/IEC 17024:2012 Documentation Toolkit 61 documents, Word and Excel, delivery within 24 working hours $199