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How delivery works

Delivered securely, within 24 working hours

No shipping, and no files sitting on a public server waiting to be attacked. Your documentation is sent to you directly and securely once your payment is confirmed.

The steps

From payment to your inbox

Buy the kit

Pay securely at checkout. You can review the full document list first.

Order confirmed

You get an immediate email confirming your payment and order.

We prepare and send

Our team verifies your order and sends your files securely, within 24 working hours.

Start editing

Open your Word and Excel files, add your details, and begin implementing.

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Secure by design

Files are not kept on public-facing servers, so they cannot be exposed by an automated attack.

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Within 24 working hours

Delivered directly to your email, and usually much sooner.

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Editable formats

Microsoft Word and Excel, with placeholders ready to fill in.

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Team licence

One organisation, unlimited internal users, perpetual, with free updates.

Why we deliver this way

Your documentation is a set of valuable, fully editable master files. To keep them secure, we do not store them on public-facing servers where they could be exposed to unauthorised access or automated attacks. This protects both the integrity of the documents and every customer who relies on them. Once your payment is confirmed, a member of our team verifies your order and sends your files to you directly and securely.

Did not receive your files?

If your documentation has not arrived within 24 working hours, check your spam or junk folder first. If it is still not there, contact us with your order reference and we will send it straight away.